FAQ's

Shipping

Do you ship overseas?

Unfortunately, at the moment we do not ship overseas, but we are constantly evaluating our options and services to provide the best possible experience for our customers. Please check back with us in the future as we may offer international shipping options in the near future.

How long will it take to get my order?

The delivery time for your order depends on several factors including your location and shipping method. On average, orders take 5-7 business days to arrive within the domestic U.S. However, delivery times may vary based on your location and shipping method selected. For more accurate and up-to-date delivery information, please refer to your order confirmation email or contact our customer service team.


What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

Can I return my product?
We take pride in the custom orders that we create for our customers. However, due to the personalized nature of these products, we do not accept returns unless there was an error made on our behalf. We apologize for any inconvenience this may cause, and we encourage you to reach out to our customer service team with any questions or concerns before placing your order.

Can I get my product personalized?
All options are outlined on the product page, so look out for customization options there.

Other

Any question?
You can contact us through our contact page! We will be happy to assist you.